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Contact Us
412.562.9660 info@decision.com
Decision Resource Center Manufacturing Transformations

Community Q&A

Do you have a question about ERP or manufacturing tech? Ask our experts or learn from peers in our community forum.

Peer Questions & Insights

Is a separate license required for CRM or is it included as part of the Infor CloudSuite Industrial offering?
CRM is included in your suite of applications as a part of your SaaS subscription. One of the benefits of CloudSuite Industrial is that applications are integrated as opposed to having to bolt-on additional applications.
Is Decision Resources’ SureShip solution multi-site?
Yes, we are multi-site in every configuration.
Can Infor CloudSuite Industrial (SyteLine) also handle process related industries?
Yes, Infor CloudSuite Industrial can handle process industry requirements well and can be configured to manage batch production.
With the cloud, do monthly releases mean I’m upgrading each month?
No, Infor does publish monthly releases but those are non-invasive. New features are turned on via settings within the application itself.

FAQs

What does Decision Resources do?

We are the top Infor CloudSuite Industrial (SyteLine) ERP partner in the US. We service the largest customer base for the CloudSuite Industrial ERP product. Our team specializes in ERP evaluation, selection, implementation, consulting, optimization, development, and ongoing client support for over 400 leading American manufacturers.

What is SyteLine and How Are Infor CloudSuite and SyteLine Connected?

Infor CloudSuite Industrial ERP is powered by SyteLine, an ERP software platform that’s been supporting the SMB market for more than 30 years. Purpose built for manufacturing, Infor CloudSuite Industrial provides the framework for organizations to manage manufacturing complexity and growth while delivering improvements in customer service, productivity, logistics, quality control, compliance, and cost control.

What Size Companies Can Benefit From Infor CloudSuite Industrial?

Infor CloudSuite Industrial is built for small-to-midmarket manufacturing enterprises. This scalable platform was built to accommodate the unique and complex needs and requirements of today’s industrial manufacturers.

Companies in the early growth stages ($10M annual revenue) to family-owned businesses and even mature operations ($250M+ annual revenue) can thrive on Infor CloudSuite Industrial.

This cloud ERP platform allows you to easily manage your current day-to-day operations, without having to re-implement a different solution as you grow. CloudSuite Industrial supports growth-centric businesses, easily adding new service lines, revenue streams, locations/sites, multiple currencies, and more.

How Often Do You Have to Upgrade Infor CloudSuite Industrial?

Infor CloudSuite Industrial is the last ERP you’ll ever need. Upgrades and updates happen automatically and your customizations, connections, integrations, and reports automatically move forward eliminating time-consuming, expensive, and labor intensive upgrade/update processes. Move away from costly annual maintenance fees, upgrade procedures, and free-up your IT and finance resources to focus on more value-added activities that add value to your business.

What Are The Benefits of Using Infor CloudSuite Industrial Over Other ERP systems?

  • Deep industry-specific functionality available out-of-the-box. Process intelligence workflows are pre-built for manufacturing with specific process mining capabilities available by industry.
  • Infor CloudSuite Industrial is the only ERP built solely for industrial manufacturers from day one. Incorporating financials, sales, logistics, shop floor, inventory management, distribution, MES, sales, field service, customer service, and more onto one easy-to-use platform.
  • Modern user experience, mobile access, and advanced security
  • Strong support for mixed-mode, process, and discrete manufacturing environments
  • Built-in business intelligence and analytics dashboards and reports specific to your industry.
  • Seamless and automatic cloud upgrades and scalability through AWS best-in-class cloud hosting.
  • Infor also offers ongoing support, training, and optimization through implementation partners like, Decision Resources. Helping clients maximize their ERP investments for the life of their software.