Functional Devices, Inc.
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- Streamlined Purchasing & Inventory Management
- Improved Production Visibility & Automation
- Centralized Solution
- 30% Revenue Growth
- 25% Efficiency Increase
- Doubled throughput with minimal staffing changes
“CloudSuite Industrial has been really transformative for our business. Moving to the cloud removes the ERP system as a limitation for growth. We’ve grown nearly 30% the past 3-years and a lot of that is due to how much of our business can really be driven from one platform of software.”
Andy Mercer, Director of Information Systems
Functional Devices, Inc.
The History of Functional Devices, Inc.
Functional Devices, Inc. is a US-based manufacturer known for its RIB® (Relay in a Box®) product line and nearly 60 years of innovation in building automation. After being acquired by private equity in 2020, the company faced a clear priority—move off its homegrown ERP system, which had become a limitation for growth. To support end-to-end operations and long-term scalability, this leading manufacturer turned to Infor™ for a modern, cloud-based solution.
Removing Limitations for Growth
The Decision Resources team partnered with Functional Devices, Inc. to implement Infor CloudSuite Industrial ERP bringing their legacy home-grown system into the 21st century with a consolidated and scalable cloud platform that fuels measurable growth. With CSI, Functional Devices was able to streamline purchasing, inventory management, production workflows, reporting, shipping, and transformed allocation to customer orders by bringing everything into one easy-to-use platform.
Business Impact
With Infor CloudSuite™ Industrial ERP Functional Devices seen tremendous growth. Their team is equipped with the data mining, forecasting, analytics, and companywide visibility and reporting required to make informed decisions, quickly identify inefficiencies, and remediate challenges quickly. Recently, their team implemented a new eCommerce site for online ordering with a customer portal to check balance, order status, update information, and place orders. Using Infor’s ION rest APIs, this web data fully integrated with CSI allowing for a real-time order management sync. Their order management efficiency and customer satisfaction has skyrocketed as a result.
Infor CloudSuite™ Industrial ERP’s accessibility and ease-of-personalization has allowed Functional Devices to build a solution that really works for their business and their processes, resulting in:
• Doubled shipping throughput with minimal staffing changes
• Achieved 30% revenue growth in under three years
• Increased employee efficiency by 25% without adding headcount with integrated pick, pack, and ship capabilities
“We worked with Decision Resources as our implementer and we came away with a fantastic implementation and we’re really happy with it. As a result, we’ve grown employee efficiency by 25% over the past few years in terms of our revenue per. employee.”
