The #1 Kitchen Remodeler Nationwide worked with Decision Resources to ensure accurate, real-time project reporting.
Decision Resources is excited to announce that our customer, Kitchen Magic, is live and running the Infor CloudSuite Industrial ERP system. DRI was honored to have been selected to assist Kitchen Magic with their implementation project. Kitchen Magic’s project team was extremely dedicated throughout the project and put in place a system that manages everything from customer orders to purchasing and accounting to production orders. In addition, Kitchen Magic will be relying heavily on the project functionality in CloudSuite Industrial to manage each customers’ installation and required assembly of the kits that are shipped directly to their installers. Within days of their go-live, Kitchen Magic’s president, Brett Bacho, states that they are “doing great,” and he praised the patience and expertise of DRI’s entire team – but especially their DRI project manager, Mary Farina! Mary enjoyed working with the Kitchen Magic team too, and said “It is always a pleasure to work with a company that embraces the DRI Implementation Methodology and capitalizes on our experience to help them develop the best solution for the future.”
“The bitterness of poor quality lingers long after the sweetness of a cheap price is forgotten.”
Favorite quote of Kitchen Magic Founder, Jost Fleck
DRI’s team looks forward to a continued relationship with Kitchen Magic’s team. Their future plans include the implementation of the product configurator application, mobile forms, and the service module. We are proud to be working with a company that has been named to the Qualified Remodeler Top 500 list for the past 14 years and has earned the #1 spot in the Kitchen Category 4 times – including in 2016 – and we look forward to working with Kitchen Magic to provide the tools they need to continue their focus on quality and customer service