Bill began working for DRI in 1977 while still in high school. Returning to DRI after college, he helped move the company from a developer of custom software for early micro-computers to the respected manufacturing software and consulting firm that it is today. He has responsibilities for the company’s strategic direction, as well as overseeing software and systems design, and business consulting. In addition to his responsibilities as the company’s chief executive, Bill is truly DRI’s lead technologist and can often be found participating in a software demo or working with the staff to solve a particularly interesting request from a customer.
Bill graduated from Harvard College in 1981, cum laude, with an AB in Mathematics. In his spare time, Bill enjoys recreational volleyball and distance running, and spending time with his wife and their three horses.
John joined DRI in 1995 as a senior accountant. He went on to hold the titled of Controller and is currently employed as DRI’s Chief Financial Officer. John leads the company’s financial operations, including financial reporting, treasury, tax, risk management, internal controls and financial planning. He is also responsible for presenting the financial position of the company to DRI’s Board of Directors.
John earned his bachelor’s degree in finance and accounting from the University of Pittsburgh in 1991. John is based out of the Pittsburgh branch.
Vice President of Sales and Marketing
Sam has been leading DRI’s sales and marketing team since 1989. Sam has over 30 years of experience in the software industry and over 25 years of experience with SyteLine software solutions. He is actively involved not only with projects for new customers, but also in working to ensure that DRI’s existing customers always receive the advice and support they need concerning upgrades, new products, and consulting services. Sam enjoys working closely with DRI’s customers and is committed to the company philosophy that there is nothing more important than DRI’s relationship with our customers.
Sam has directly contributed to the numerous awards and recognitions that DRI has acquired over years. DRI has been awarded more SyteLine sales performance awards than any other SyteLine partner in the United States. Sam holds a BA in Economics from Bethany College. He lives in Greensburg, PA with his wife and has three grown children. Sam is also an avid golfer.
John Haddox, MBA, MS-ISM, PMP
Vice President of Professional Services
As Vice President of Professional Services, John is responsible for ensuring that our customers receive the advice and resources they need to meet their business system goals and to create long-term strategies that maximize their investment in those systems. Since joining DRI in 1999 as a business consultant, John has served in management capacities leading DRI’s consulting, technical and development teams. John oversees all customer engagements, ensuring that DRI’s professional services staff provides clients with practical solutions that meet their goals and objectives. John has a strong and diverse background in manufacturing, operations, CRM and IT project management. Prior to joining DRI, he held positions in operations management and logistics management at Thermal Industries and Bayer Corporation.
John holds an MBA and Master of Science in Information Systems Management from Duquesne University. His undergraduate degree was in Supply Chain Management. John is certified in several Infor products including SyteLine ERP, Corporate Performance Management (PM10), Infor Motion and Inforce. John holds the PMP credential from the Project Management Institute.
Michael Williams, CPIM, MBA
Vice President of Operations
Michael joined Business Technology Associates in 1997 as their V.P. of Operations and remained with the company when it was acquired by DRI in 2012. Michael has 17 years of experience helping manufactures improve efficiency and profitability with ERP systems. Michael runs DRI’s Austin branch and manages all services provided out of that office.
Prior to joining Business Technology Associates, he was VP of Operations for a $300 million electronics manufacturer. Michael has a B.S. in Industrial Management and an M.B.A. He is an APICS Certified Production and Inventory Control Manager.
Director of Professional Services (Technical Services)
Sharon joined DRI in 1991. She is responsible for specification development, application development, user documentation, and troubleshooting. She has expertise with UNIX, Windows, Progress RDBMS, SQL, database design, and more than 20 years of SyteLine releases.
Sharon is skilled both with the customization of the standard SyteLine product and with the designing and development of new large scale integrated add-ons.
Before joining DRI, she spent several years working in a mid-size titanium manufacturing environment. Her duties included raw materials purchasing, and implementing an early version of SyteLine which included creating custom screens and reports and providing user training and support. Sharon earned a bachelor’s degree in Physics & Astronomy and English from the University of Rochester, NY. She is based out of the Pittsburgh branch.
Director of Marketing
Wendy is in her second stint with DRI, originally joining the company in 1994. She has over 20 years of experience in the software industry; including time as a business consultant, technical product manager, and entrepreneur. Wendy received her MBA from Carnegie Mellon University and lives in the North Hills of Pittsburgh with her husband and two children.
DRI customers know Wendy as the source of DRI emails and communications, keeper of the website, and the go-to person for answers regarding user group and conference activities. She is always on the lookout for interesting customer stories, webinar and seminar topics, and suggestions on how we can improve the way in which DRI communicates and does business with our customers.