ERP for Service, Maintenance, and Repair

Delivering field service, asset management, and service tracking functionality.

Many DRI customers have significant service and maintenance components to their business. DRI has multiple applications available to meet requirements for everything from managing internal preventative maintenance programs to tracking outside field service teams.

With Infor CloudSuite Industrial, users have the ability to:

  • Control inventory with a system that will maintain serial number history, manage BOM revisions, and track consigned inventory.
  • Manage scheduled and on-demand maintenance work for any type of asset
  • Provide field service teams with dispatch information, customer service history, product information, and more.
  • Track repair and maintenance history on internal equipment and customer-owned products.
  • Manage service contracts.
  • Handle depot and onsite repair and maintenance work.